PegaWORLD 2007 Keynote Speakers
Pegasystems is proud to announce three fantastic
keynote speakers for this year's event.
Roy Dunbar
President, Global Technology & Operations
MasterCard Worldwide
W. Roy Dunbar is president of the Global Technology
and Operations Group at MasterCard Worldwide, where
he oversees the company's strategic processing
platform, global network, and quality of operations.
From the group's headquarters in St. Louis, Mr.
Dunbar also serves as a member of the MasterCard
Policy and Operating committees. With broad
experience in technology, sales, marketing, product
development, and general management, he is
responsible for enhancing the technology and
processing capabilities of MasterCard for its
customers around the world.
Mr. Dunbar was appointed to his current position in
September 2004, following a 14-year career at Eli
Lilly, where in his last position, he was president
of the company's Intercontinental Region. In that
role, he was responsible for Eli Lilly's operations
in Africa, the Middle East, the Commonwealth of
Independent States, Asia, Latin America, and the
Caribbean. Prior to that, he was Eli Lilly's vice
president of Information Technology and chief
information officer. With a staff of more than 2,700
technology professionals, Mr. Dunbar oversaw
information-systems projects aimed at shortening
product-development cycles, enhancing knowledge
management, increasing productivity, and improving
customer relationships. He is credited with having
led Eli Lilly to rank as the most innovative user of
technology in the pharmaceutical industry, and in
2003, Information Week named him Chief Information
Officer of the Year.
Apart from MasterCard, Mr. Dunbar is a member of the
board of directors of Humana Incorporated and of EDS
Corporation. He is also on the board of the
Executive Leadership Council Foundation.
Born in Jamaica and raised in England, Mr. Dunbar
graduated from Manchester University in the United
Kingdom with a degree in pharmacy. He later received
a master of business administration degree from
Manchester Business School.
Daryl Plummer
Managing VP, Chief of Research, and Chief Gartner
Fellow
Gartner
Daryl Plummer manages the Emerging Trends group
in Gartner and is a primary analyst in software
infrastructure. He is responsible for research in
Internet platforms and Web services, applications
development, application integration and middleware,
emerging trends and technologies, and enterprise
architecture. Mr. Plummer also manages the Gartner
Fellows program, which is designed to allow senior
analysts the opportunity to explore new research
ideas and to elevate the Gartner culture and brand
with clients.
With Gartner for 10 years, he has more than 25 years
of experience in the IT industry. Prior to joining
Gartner, Mr. Plummer was division director and
technology coordinator for the State of Florida's
Department of Management Services. Mr. Plummer was
also data center director of the Technology Resource
Center, one of the largest data centers in Florida.
In this capacity, he managed the introduction of
statewide client/server systems and methodologies.
He was instrumental in the creation of the state's
TCP/IP network and designed and implemented the
Florida Communities Network — Florida's economic
Internet presence.
Daryl holds a B.S., Architectural Engineering
Technology from Florida State University, a M.S.,
Computer Science from Florida State University and a
M.S., Math-Computer Education
Connie Moore
Vice President, Research Director
Forrester
Connie is a vice president and research director,
concentrating on business process management and
workflow software, information and knowledge
management, and all aspects of enterprise content
management. This includes Web content management,
document management, and knowledge management.
Connie came to Forrester through its acquisition of
Giga Information Group. She has more than 20 years
of experience in the IT industry and had been with
Giga since it began in 1995. Prior to joining Giga,
Connie managed BIS Strategic Decisions' European IT
Consulting Group, headquartered in the United
Kingdom. Before joining BIS, Connie was vice
president of product marketing at TDC (now part of
BancTec), a manufacturer of high-end document
capture systems. She also was a manager with
Andersen Consulting (now Accenture), specializing in
document management, document imaging, end user
computing, and local area networks (LANs). Earlier,
Connie was with Wang Laboratories, where she managed
the technical support resources for the US
Department of Defense and other government agencies.
She began her career in IT and management at
Mathematica Policy Research.
Connie has chaired 10 Business Process and Workflow
conferences in Europe and the United States during
the past six years, was co-chair of the Leveraging
Knowledge conference, and has served as a director
of AIIM International, the premier association for
the document management industry. She has also been
the lead judge in Giga’s Excellence Award program
for document management, workflow, and knowledge
management, and she has contributed chapters to
several of the Excellence in Practice books on
workflow software implementations. Connie holds a B.A. in political science and history
from East Carolina University and an M.B.A. in
information systems from George Washington
University.
Learn from the Leaders
Come hear customer presentations from:
- AIG
- BB&T
- BCBS of Minnesota
- BNP Paribas Assurance (CARDIF)
- Citi Markets and Banking, Global Transaction
Services (GSC)
- CSC
- The Hartford
- Helphire Group PLC
- HSBC
- JPMorgan Chase & Co.
- MasterCard
- Nationwide Services Company (Nationwide
Insurance)
- PharmaCare Management Services
(CVS/Caremark)
- Satyam and Resolve
- Starwood Vacation Ownership
- SunTrust Banks Inc.
- ViPS
- Virtusa and NASCO
- Xchanging
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